Refund policy

Refund Policy

At BreezyStyle Inwear, we are committed to providing high-quality products and excellent customer service.

Returns

Due to the intimate nature of our products, we cannot accept returns or exchanges on underwear, panties, bodysuits, shapewear, or any intimate apparel that has been opened, worn, washed, or tried on. This policy is in place to protect the health and hygiene of all our customers.

Returns may only be accepted if:

  • The item was received damaged or defective.

  • You received the wrong item.

  • The item is unused, unworn, in its original packaging, and all tags are attached.

Return Request

If you believe you qualify for a return, please contact us within 7 days of receiving your order. Include:

  • Your order number.

  • A description of the issue.

  • Clear photos showing the problem.

Requests submitted after 7 days may not be eligible for a refund or replacement.

Refunds

Once your request has been reviewed and approved, your refund will be processed to your original payment method. Depending on your bank or payment provider, it may take 5–10 business days for the refund to appear.

Replacements

Where possible, we may offer a replacement instead of a refund if the item is defective or incorrect.

Non-Refundable Items

The following items cannot be returned or refunded:

  • Opened or worn underwear.

  • Opened or worn panties.

  • Bodysuits that have been worn or washed.

  • Shapewear that has been worn or washed.

  • Clearance, sale, or promotional items unless they arrive damaged or incorrect.

Contact Us

If you have any questions about our Refund Policy, please contact our customer support team before making a purchase.